Learning Objectives

Know the dimensions of the planning-organizing-leading-controlling (P-O-L-C) framework.Know the general inputs right into each P-O-L-C dimension.

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A administrate primary an obstacle is to solve troubles creatively. While drawing from a selection of scholastic disciplines, and to help managers respond to the an obstacle of an innovative problem solving, values of management have long been categorized into the four significant functions that planning, organizing, leading, and controlling (the P-O-L-C framework). The 4 functions, summarized in the P-O-L-C figure, room actually highly integrated when carried out in the day-to-day realities of running an organization. Therefore, you should not get captured up in trying come analyze and understand a complete, clean rationale because that categorizing an abilities and techniques that create the entirety of the P-O-L-C framework.

It is crucial to note that this structure is no without criticism. Specifics these criticisms stem native the observation that the P-O-L-C functions might be ideal yet that they do not that s right depict the day-to-day actions of actual managers. The usual day in the life the a manager at any kind of level have the right to be fragmented and hectic, through the consistent threat of having priorities dictated by the legislation of the trivial many and important couple of (i.e., the 80/20 rule). However, the basic conclusion seems to be that the P-O-L-C functions of monitoring still administer a really useful means of classifying the activities managers connect in together they effort to achieve organizational goals.

Figure 1.7 The P-O-L-C Framework



Planning is the duty of monitoring that involves setup objectives and also determining a food of activity for achieving those objectives. Planning calls for that supervisors be aware of environmental problems facing your organization and also forecast future conditions. It additionally requires that managers be great decision makers.

Planning is a process consisting of several steps. The procedure begins with environmental scanning i beg your pardon simply way that planners have to be aware of the crucial contingencies facing their organization in state of financial conditions, their competitors, and also their customers. Planners should then effort to projection future conditions. These forecasts kind the basis for planning.

Planners must develop objectives, which room statements the what demands to be accomplished and when. Planners should then identify alternate urbanbreathnyc.com of activity for afford objectives. After analyzing the assorted alternatives, planners must make decisions around the best urbanbreathnyc.com of action for achieving objectives. They need to then formulate vital steps and also ensure reliable implementation that plans. Finally, planners should constantly advice the success of their plans and take corrective activity when necessary.

There are numerous different types of plans and planning.

Strategic planning involves examining competitive opportunities and also threats, and also the strengths and weaknesses that the organization, and also then determining how to place the organization to compete effectively in their environment. Strategic planning has a lengthy time frame, frequently three years or more. Strategy planning generally includes the entire organization and also includes formulation of objectives. Strategic planning is often based upon the organization mission, which is its an essential reason because that existence. An organization top management most frequently conducts strategic planning.

Tactical plan is intermediate-range (one to 3 years) planning the is designed come develop reasonably concrete and also specific means to carry out the strategy plan. Middle-level managers often engage in tactical planning.

Operational planning typically assumes the visibility of organization-wide or subunit goals and objectives and also specifies means to accomplish them. Operational to plan is short-range (less 보다 a year) planning the is designed come develop specific action measures that support the strategic and also tactical plans.


Organizing is the function of administration that involves occurring an organizational structure and allocating person resources come ensure the achievement of objectives. The structure of the company is the framework within which initiative is coordinated. The framework is usually represented by an organization chart, which offers a graphic depiction of the chain the command within an organization. Decision made about the structure of an company are generally referred to together organizational architecture decisions.

Organizing also involves the style of individual tasks within the organization. Decisions have to be made about the duties and responsibilities of individual jobs, and the manner in which the duties must be brought out. Decisions made around the nature of work within the company are generally dubbed “job design” decisions.

Organizing at the level that the organization requires deciding how finest to departmentalize, or cluster, jobs right into departments to coordinate initiative effectively. Over there are countless different means to departmentalize, consisting of organizing through function, product, geography, or customer. Many larger establishments use multiple approaches of departmentalization.

Organizing in ~ the level that a details job involves how finest to design individual jobs to most effectively use human being resources. Traditionally, job style was based on principles of department of labor and specialization, i m sorry assumed the the an ext narrow the task content, the more proficient the individual performing the job can become. However, suffer has shown that the is possible for jobs to come to be too narrow and specialized. Because that example, exactly how would you like to screw lids on jars at some point after another, as you can have done plenty of decades ago if you operated in agency that made and also sold jellies and jams? once this happens, an adverse outcomes result, including decreased job satisfaction and also organizational commitment, increased absenteeism, and turnover.

Recently, many organizations have attempted to strike a balance between the require for worker specialization and the need for workers to have actually jobs the entail selection and autonomy. Plenty of jobs are now designed based upon such values as empowerment, job enrichment and teamwork. Because that example, HUI Manufacturing, a tradition sheet steel fabricator, has actually done away with classic “departments” to focus on listening and also responding to client needs. Native company-wide meetings to team huddles, HUI employee know and also understand their customers and also how HUI might business them best.


Leading requires the social and also informal sources of influence that you use to inspire activity taken through others. If supervisors are reliable leaders, your subordinates will certainly be enthusiastic around exerting effort to achieve organizational objectives.

The behavioral sciences have made numerous contributions to understanding this function of management. Personality research and also studies of task attitudes administer important information regarding how managers can most properly lead subordinates. Because that example, this research tells us that to end up being effective in ~ leading, supervisors must very first understand their subordinates’ personalities, values, attitudes, and also emotions.

Studies of an inspiration and motivation theory provide important information around the methods in i beg your pardon workers can be energized to placed forth fertile effort. Studies of communication carry out direction as to how managers can effectively and persuasively communicate. Studies of leadership and leadership style administer information regarding questions, together as, “What renders a manager a good leader?” and “In what situations are details leadership formats most appropriate and also effective?”


Controlling involves ensuring that performance does not deviate indigenous standards. Controlling consists of three steps, which encompass (1) developing performance standards, (2) comparing yes, really performance against standards, and also (3) acquisition corrective action when necessary. Performance standards space often stated in monetary terms such together revenue, costs, or profits but may likewise be declared in various other terms, together as units produced, variety of defective products, or levels of quality or client service.

The measurement of performance have the right to be done in several ways, depending upon the performance standards, including financial statements, sales reports, manufacturing results, customer satisfaction, and formal power appraisals. Supervisors at every levels connect in the managerial role of managing to part degree.

The managerial duty of regulating should not be puzzled with manage in the behavioral or manipulative sense. This duty does not suggest that managers should effort to control or to manipulate the personalities, values, attitudes, or emotions of their subordinates. Instead, this function of management concerns the manager’s role in taking vital actions come ensure the the work-related activities of subordinates are continuous with and contributing towards the success of organizational and also departmental objectives.

Effective controlling requires the visibility of plans, because planning gives the important performance criter or objectives. Controlling also requires a clear expertise of where responsibility for deviations from criter lies. Two timeless control approaches are budget and also performance audits. One audit entails an examination and verification the records and also supporting documents. A budget plan audit gives information about where the organization is through respect come what was planned or budgeted for, vice versa, a performance audit might shot to determine whether the figures reported room a enjoy of really performance. Although managing is frequently thought of in regards to financial criteria, supervisors must additionally control production and operations processes, measures for shipment of services, compliance with company policies, and also many other activities within the organization.

The management features of planning, organizing, leading, and controlling are widely thought about to it is in the best method of describing the administer job, as well as the best means to classify accumulated knowledge around the study of management. Although there have been tremendous transforms in the environment confronted by managers and the tools supplied by managers to carry out their roles, supervisors still do these important functions.

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Key Takeaway

The ethics of management have the right to be distilled under to four critical functions. These features are planning, organizing, leading, and controlling. This P-O-L-C structure provides helpful guidance right into what the ideal task of a manager should look like.


What are the management attributes that consist of the P-O-L-C framework?Are there any criticisms that this framework?What function does planning serve?What role does organizing serve?What function does top serve?What function does controlling serve?